Using Chipmunk

Once Chipmunk has been deployed and configured, the archiving process runs automatically—no manual jobs are required.

How the Process Works

• Disable the User in Entra ID – An administrator disables the account when an employee leaves.
• Automatic Detection – Chipmunk detects the disabled state and queues the archive.
• Archive Execution – Chipmunk archives the user’s Microsoft 365 data:
• Exchange Online (email)
• OneDrive for Business (files)
• Microsoft Teams (chats & files)
• Completion Notification – When archiving finishes, Chipmunk sends an email to the administrator group.

What Administrators Do Next

• After receiving the completion email:
• Remove active Microsoft 365 licenses associated with the user (to reduce ongoing costs).
• Optionally delete the account if your internal policy allows and no further access is required.

Notes & Good Practices

• Ensure the account is disabled (not deleted) so Chipmunk can detect and archive it.
• Large archives can take time; duration depends on data size and Microsoft 365 throttling.
• Keep your administrator notification group up to date so the right people receive completion emails.
• If you need data later, Chipmunk supports restoring a full archive or specific items (files, emails, chats) without re-licensing the original user.