Cloud Storage Manager Support
1 min read
Smikar provides support for Cloud Storage Manager at no charge. Most questions are answered in the documentation; for everything else, contact us.
Self-serve first
Before raising a ticket, check:
- The FAQs - covers cost, permissions, multi-tenant, comparison with native Azure tooling.
- The Install walkthrough and Connect Azure walkthrough - both have troubleshooting at the end.
- The User Guides index.
Contact support
Email: support@smikar.com
We aim to respond on the next business day. For urgent issues, flag the priority in the subject line.
What to include in a ticket
- What you were trying to do. Connect a subscription, run a scan, change a tier, generate a report.
- What happened instead. Exact error message if any. Screenshot helps.
- Your environment. Windows version, number of subscriptions, approximate storage-account count.
- What you have already tried.
- Whether the issue is reproducible.
Sales and licensing
Cloud Storage Manager is free - no licensing or sales conversation needed. For questions about Smikar's paid products (Squirrel, Chipmunk), contact sales@smikar.com.
Need help? support@smikar.com.