Need help using a SmiKar product or having trouble with setup or configuration? You’re in the right place.

The SmiKar Support team is here to assist you with technical questions, product guidance, and troubleshooting across our full suite of tools, including:

- Squirrel Archiving - SharePoint Storage Explorer - Cloud Storage Manager - Snapshot Master - Carbon

If you need direct help, reach out to us via email:

📨 Email: [support@smikar.com](mailto:support@smikar.com) ⏱️ Response Time: We aim to respond within 1 business day (often sooner).

Please include as much information as possible in your support request:
- Product name and version
- Detailed description of the issue
- Steps to reproduce (if applicable)
- Screenshots or logs (optional but helpful)

You might be able to find the answer quickly in our documentation. Check out:

- 📖 Getting Started - 👩‍💻 User Guides - 🛠️ Admin Guides - ❓ Frequently Asked Questions - 📝 Release Notes

We love hearing from our users. If you have ideas, feature requests, or just want to share how you’re using our tools, let us know at [support@smikar.com](mailto:support@smikar.com).

Your feedback helps us improve!

Thank you for using SmiKar Software.