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software:chipmunk:chipmunk_restore

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Restore Archives

Chipmunk includes a built-in restore interface that allows administrators to recover archived data from Exchange, OneDrive, or Teams. Restores can be full account-level or individual file/email level.

 Chipmunk Restore Archives Interface

Full Account Restore

This section allows you to restore an entire user's archive by selecting:

  • User ID – Enter the archived user's email address.
  • Component – Choose from:
    • `OneDrive`
    • `Email` (Exchange)
    • `Teams`
  • Destination Type – Choose where the restore will go:
    • SMB Path – UNC network path (e.g., `\\server\share`)
    • OneDrive – Another user’s active OneDrive account

→ After filling the required fields, click Queue Full Restore to begin processing.

Individual File or Email Restore

For targeted recovery of specific items:

  • User ID – Enter the user to search for.
  • Component – Select OneDrive, Email, or Teams.
  • Search Files – Use path-based filters to find specific items (e.g., `/Inbox/*` or `/Documents/report.docx`)

→ Click Fetch Files to browse and restore selected files or emails.

Notes

  • Restores are tracked in real-time on the Dashboard.
  • Only archived users are eligible for restore operations.

For troubleshooting restores, see the Troubleshooting Guide or visit Support.

chipmunk restore onedrive exchange teams smb unc file email recovery

software/chipmunk/chipmunk_restore.1751336156.txt.gz · Last modified: 2025/07/01 12:15 by support@smikar.com