Welcome to the Squirrel FAQ page. This section addresses the most common questions from both administrators and end users about how the Squirrel Archiving platform works, what to expect, and how to resolve common issues.
Q: What happens when a file is archived by Squirrel? A: The file is moved from SharePoint to Azure Blob Storage. A small stub file is left behind in its place, allowing users to restore it later.
Q: Can I archive an entire SharePoint site? A: Yes. Squirrel allows full-site archiving. Files will be replaced with stub files, and data is securely stored in your configured Azure storage.
Q: Where do restored files go? A: Restored files return to their original SharePoint location with original metadata and version history preserved.
Q: What if a file’s original location no longer exists? A: The file is restored to your configured “Orphaned Restore Path,” which is typically a designated SharePoint site for orphaned content.
Q: Can stub files be customized? A: Yes. Stub files can include your organization’s logo and brand colors. This is managed during the setup process.
Q: Are audit logs available? A: Yes. Squirrel provides logging and reporting on both archive and restore actions via the Log Viewer and Reports section.
Q: What is a stub file? A: It’s a small file left behind in SharePoint after a document is archived. It has the same name and appears in the same place, but the actual content is stored securely in Azure.
Q: How do I get my file back? A: Just click the Restore button in the stub file. Squirrel will rehydrate the file and place it back where it was originally.
Q: How long does it take to restore a file? A: Most restores happen within seconds, but large files or high traffic may result in short delays.
Q: Can I restore a file from OneDrive or Teams? A: Yes. Stub files work in SharePoint, OneDrive (if synced), and Microsoft Teams.
Q: I clicked Restore and nothing happened — what should I do? A: Try refreshing the page or checking back in a few minutes. If it still hasn’t restored, contact your IT team or [support@smikar.com](mailto:support@smikar.com).
Can’t find your question here? Let us know — email [support@smikar.com](mailto:support@smikar.com), and we’ll be happy to help.