Restore Archives

Chipmunk includes a built-in restore interface that allows administrators to recover archived data from Exchange, OneDrive, or Teams. Restores can be full account-level or individual file/email level.

This section allows you to restore an entire user's archive by selecting:

• User ID – Enter the archived user's email address.
• Component – Choose from:
  • `OneDrive`
  • `Email` (Exchange)
  • `Teams`
• Destination Type – Choose where the restore will go:
  • SMB Path – UNC network path (e.g., `\\server\share`)
  • OneDrive – Another user’s active OneDrive account

→ After filling the required fields, click Queue Full Restore to begin processing.

For targeted recovery of specific items:

• User ID – Enter the user to search for.
• Component – Select OneDrive, Email, or Teams.
• Search Files – Use path-based filters to find specific items (e.g., `/Inbox/*` or `/Documents/report.docx`)

→ Click Fetch Files to browse and restore selected files or emails. These files will download locally within your browser.

• Restores are tracked in real-time on the Dashboard.
• Only archived users are eligible for restore operations.

For troubleshooting restores, see the Troubleshooting Guide or visit Support.

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