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--- software:chipmunk:overview [2025/05/01 17:45] – created support@smikar.com
+++ software:chipmunk:overview [2025/07/01 13:09] (current) – [What Happens Next (The Archiving Process)] support@smikar.com
@@ Line 4: / Line 4: @@
 Archiving happens automatically as part of our offboarding process and requires no action from end users.
+To learn more about Chipmunk, visit our product page:
+[[https://www.smikar.com/chipmunk-automated-user-archiving/|Chipmunk Automated User Archiving]]
 ===== When Does Archiving Start? =====
@@ Line 27: / Line 30: @@
     - Chipmunk gathers information about your data.
     - It calculates the number of emails in your mailbox and their total size.
-    - It also calculates the number of files and folders in your OneDrive and their total size.
+    - It also calculates the number of files and folders in your OneDrive and their total size.+
+    - Also calculates Teams chat messages
   - **Step 3: Archiving to Azure Blob Storage**
@@ Line 34: / Line 38: @@
     - **Attachments:** All email attachments are saved with the emails.
     - **OneDrive Files:** All files and folders from your OneDrive are downloaded, preserving the original folder structure.
+    - **Teams Chats** All teams chats are downloaded and saved
     - All archived data is uploaded directly into your organisation’s Azure Blob Storage.
@@ Line 61: / Line 66: @@
   * Contact your IT support team or log a service request.
-  * Archived emails or OneDrive files can be restored to another account, shared drive, or download link.
+  * Archived emails or OneDrive files can be restored to a shared drive.
+  * Archived data can either have individual file restores, or full emails / onedrive files restored